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PRIVACY POLICY

This privacy policy sets out how we deal with your ‘personal information’, that is, information that could identify, or is related to the identity of, an individual.

 

Personal information we may need to collect includes the following:

  • Name
  • Date of birth
  • Home address
  • Email address
  • Telephone number
  • Medical history

 

How do we collect this personal information?
All the information collected is obtained directly from you. At the point at which you provide your personal information, I will also request that you provide consent for me to store and use your data. Your consent is required in order to ensure my compliance with data protection legislation.

 

How do we use this personal information?
We will communicate with you by email and other digital methods, by telephone and by post.

 

With whom do we share your personal information?
We do not share your personal information.

 

How long do we keep your personal information?
We keep your information whilst you are our customer and will hold this information for up to three years.

 

How your information can be updated or corrected
To ensure that we have accurate and up-to-date information, you need to inform us of any changes you believe we should make to the personal information we hold. You can do this by updating your account page.
Under data protection legislation, you have the right to inspect the personal information we hold about you. You can make a request to do so by contacting us and we will endeavour to respond within 14 working days.

 

How do we store your personal information?
We take steps to protect your personal information against loss or theft, as well as unauthorised access, disclosure, copying, use, or modification.
Your email address, if you have one, is held securely on the servers of our email providers, currently 123-reg.

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Changes to this policy
This policy may change from time to time. If we make any material changes, we will make you aware of them.

 

Contact
If you have any queries about this policy, need it in an alternative format, or have any complaints about our privacy practices, please contact us via our contact page.

 

Policy review date: June 2020

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